Digital Migration Round 2, 3 or 4....truly I have lost track!

So...the saga of the cable continues. I have exchanged the digital box, I have called them numerous times and we still do not have On Demand and now our channel guide doesn't seem to know what's on. On most channels it just reads "To be announced!" Yeah...like they are going to announce it later.......I am pretty sure I can just go to the channel myself and find out what's on before any announcement will be made! At any rate....I never subscribed to digital cable because I never wanted to deal with that box in the first place, but due to digital migration I will be forced to use this annoying contraption in order to receive service. So....I think it's only fair that if Comcast wants to force this on us.....then they ought to be getting their ducks in a row and get the bugs worked out of this stuff....and if enough people complain...maybe they will actually do something about it before the digital migration is complete. Let's see.....one lady told me we didn't have On Demand capability in our area.....this week end a guy told me it could take up to 24 hours to complete the programming on the box....(just his way of not dealing with it) and today....the lady I spoke with thought I was located in Beverly Hills California.....maybe that's why they can't get it right....they don't even know where we are calling from....how can they fix the problem??? Any way.....they can't and didn't! While she did what she was "programmed" to do it became obvious that nothing she knew to do was going to work....! So...she put me on hold for a second time and went to talk to someone else in another dept. Now I ask you...if there is someone else who knows more than these so called customer service techies with the little manual in front of them....why not just have them field the calls in the first place???? It may have actually gotten taken care of....before we got disconnected! No I didn't call them back...they have my phone number and if they have anything new to tell me....they could have called me back! I will be calling them again...but this time instead of calling their troubleshooting hot line....I will call customer service and see if they know anything more!!! I doubt it, but from what I've experienced....they can't possibly know less!!!!!